Refund policy

Refund Policy
Last updated: [March 2026]

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos. We will offer a replacement or a full refund.

Items Lost in Transit
If your order has not arrived within 10 business days after the estimated delivery time, you may request a replacement or a full refund.

Returns
You may request a return within 30 days of receiving your item. To be eligible, the item must be unused, in original packaging, and in the same condition you received it.

To start a return, contact us at: support@resleep.store

Return Address
[INSERT RETURN ADDRESS]

Non-returnable items
We do not accept returns for:

  • opened or used wellness products

  • personal care items

  • gift cards

Exchanges
We do not offer direct exchanges. Please return the item and place a new order.

Refunds
Once we receive and inspect your return, we will notify you. If approved, refunds are issued to your original payment method within 5–10 business days.

Contact
For any questions: support@resleep.store